🔒 Nova Load — Privacy Policy

At Nova Load, your privacy matters. Here’s how we handle your information when you use our website and services.

1️⃣ What We Collect

Personal Info: Name, phone, email, and any details you provide.

Payment Info: Transaction IDs, payment methods (we never store full card or wallet PINs).

Usage Data: Browser, device info, IP, and visit times for analytics & security.

2️⃣ How We Use It

Your data helps us to:

✅ Process top-ups & orders quickly and accurately

✅ Verify payments and manage refunds

✅ Improve our services & user experience

✅ Send updates & promotions (if you opt-in)

✅ Keep the system safe from fraud

3️⃣ Security

We store your data securely with encryption, access control, and regular checks to prevent unauthorized use.

4️⃣ Sharing Info

We don’t sell your data. We only share it with trusted partners to:

Complete transactions (payment gateways or top-up providers)

Comply with laws

Support customers & resolve disputes

5️⃣ Cookies

We use cookies to improve your browsing experience. You can disable them in your browser if you want.

6️⃣ Your Rights

View, update, or delete your data anytime

Opt-out of promotional messages whenever you like

Enjoy transparency about how your info is used

7️⃣ Third-Party Links

Our site may link to other websites. Nova Load isn’t responsible for their privacy practices.

8️⃣ Data Retention

We keep your data only as long as needed to provide services, comply with laws, or resolve disputes. After that, it’s securely deleted.

9️⃣ Updates

We may update this policy occasionally. The latest version is always on our site. Using our services means you accept the updates.

1️⃣0️⃣ Contact Us

Questions or concerns? Reach out via our official Nova Load support channels..